help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 GPS not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-13-2020 02:17 - last edited on ‎10-14-2020 18:38 by Fitbit Moderator

‎10-13-2020 02:17 - last edited on ‎10-14-2020 18:38 by Fitbit Moderator

My gps has worked fine until the last couple weeks. Now i cant get an accurate reading at all.  It's anybody else having this issue? 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎10-14-2020 18:38

‎10-14-2020 18:38

Hi @Jarod_L, welcome to the Community Forums!

 

Thanks for bringing this to our attention. To better assist you with this and because your Versa 2 capture GPS information using your phone's GPS chip, can you please specify which mobile device are you using with your Fitbit? When was the first time you experienced this situation and how many times since then? Can you please elaborate on the accuracy issue? In the meantime I receive your answers, please check:  for more information. 

 

Looking forward to your reply.

Best Answer
0 Votes