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Versa 2 - Gmail notification no longer syncing

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I have read through all the other posts of apps not syncing with the Versa 2 and none of the solutions are working.  When I first set-up my Versa 2 I received all my Gmail and text notifications but now I only get texts (SMS).  I have tried the following on both my S9+ and versa 2 (please note I am running ver 35.70.7.21 app)

- uninstall and re-install the app

- unpair from my phone

- reboot versa 2

- turn on and off notifications

- everything that has been suggested on the boards has not worked

This is frustrating as this is why I bought the Versa 2 in the first place as it was supposed to work even better with an Android but I think since the latest update there are some issues - any help would be appreciated.

 

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@Cheese-Cracker Welcome to the Fitbit Community! I hope you're doing well! Sorry for the delay in my reply.

 

Let me help you with your Versa 2 not getting your gmail notifications and thank you for troubleshooting this issue. Since the issue persist I have created a ticket so our Support team can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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@Cheese-Cracker Welcome to the Fitbit Community! I hope you're doing well! Sorry for the delay in my reply.

 

Let me help you with your Versa 2 not getting your gmail notifications and thank you for troubleshooting this issue. Since the issue persist I have created a ticket so our Support team can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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The sync is now working but it can be intermittent between by work and personal Gmail accounts.  I think for now the issue has been resolved as best as possible.  Thank you for reaching out to assist.

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