02-17-2020 09:10
02-17-2020 09:10
I have read through all the other posts of apps not syncing with the Versa 2 and none of the solutions are working. When I first set-up my Versa 2 I received all my Gmail and text notifications but now I only get texts (SMS). I have tried the following on both my S9+ and versa 2 (please note I am running ver 35.70.7.21 app)
- uninstall and re-install the app
- unpair from my phone
- reboot versa 2
- turn on and off notifications
- everything that has been suggested on the boards has not worked
This is frustrating as this is why I bought the Versa 2 in the first place as it was supposed to work even better with an Android but I think since the latest update there are some issues - any help would be appreciated.
Answered! Go to the Best Answer.
03-16-2020 09:43
03-16-2020 09:43
@Cheese-Cracker Welcome to the Fitbit Community! I hope you're doing well! Sorry for the delay in my reply.
Let me help you with your Versa 2 not getting your gmail notifications and thank you for troubleshooting this issue. Since the issue persist I have created a ticket so our Support team can further assist you via email.
Let me know how it goes.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
03-16-2020 09:43
03-16-2020 09:43
@Cheese-Cracker Welcome to the Fitbit Community! I hope you're doing well! Sorry for the delay in my reply.
Let me help you with your Versa 2 not getting your gmail notifications and thank you for troubleshooting this issue. Since the issue persist I have created a ticket so our Support team can further assist you via email.
Let me know how it goes.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
03-16-2020 09:57
03-16-2020 09:57
The sync is now working but it can be intermittent between by work and personal Gmail accounts. I think for now the issue has been resolved as best as possible. Thank you for reaching out to assist.