I am at a loss. I have had my Versa for roughly 2 years. I have turned off the HR tracker, made sure the back was clean and the band is not to tight but not lose either, turned off my fitbit and also factory reset it. The HR wont track and after factory resetting it it no longer has the options for me to track sleep, stress management on the device. The lights on the back arent even on anymore. So irritated that I reset it and lost everything and it still doesn't work. What else can I do to fix it?
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Best Answer