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Versa 2 Heart Rate Spotty While on Exercise Tracking

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‎10-29-2019 12:45

‎10-29-2019 12:45

The heart rate tracker is working perfectly while I'm not using the exercise app, but it's on and off while I'm on it.  And it doesn't matter which exercise mode I'm using (okay, I usually only use "workout" and "elliptical").  Is it just not tight enough (I'll need a third party strap to make it tighter.  My wrist is very tiny and it's already in the smallest hole)?

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‎10-30-2019 12:48

‎10-30-2019 12:48

Hi @writergal28, it's nice to see you again in our Community Forums. 

 

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with the heart rate monitor on your Fitbit Versa 2 while on exercise tracking. Thank you for providing the additional details. Heart rate can be affected by a number of factors and I recommend checking our article where you can find the tips for optimal wear and the information on how to improve its accuracy: How do I improve the accuracy of my heart-rate reading on my Fitbit device?

 

If you have any questions, feel free to let me know.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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