Versa 2 Not Recording Data

[Virus1234]

I was happy to use fitbit, but several months back, it stopped logging all biometric data. I saw some posts here that many people has se issues. 

When I contacted help desk, their first solution was to turn on and off and keep wearing.. then next solution was to give discount code for buying new one.

I just used this gear for just over a year (which makes not eligible to replacement due to warranty issue). But again, why would I buy a new fitbit when the gear has very short lifetime?

There are many options now, I really don't see any value to buy a new one. 

This is very disappointing. 

Surely I will switch to another brand, more reliable one.

Hope others would do the same, without wasting your time!

Moderator Edit: Formatting and Clarified Subject

[LucioFitbit]

Hi there @Virus1234. Welcome to Community Forums.

I'm sorry you feel disappointed and thank you for sharing your experience. I'd recommend you continue this matter with Support Team as you already have a case with them.

Also remember each device wears differently based on the use of the device.

Have a good one.