Versa 2 Not Syncing After Starting Exercise

[gouldk02]

Hello everyone. For the past few months I've had an issue with my Versa 2 not syncing after I start logging an exercise on my watch. For example, yesterday I went on a walk and started the "Walk" exercise on my watch. By the time I was done and ended the exercise, my watch was no long syncing to the app and the last time my watch was synced was when I started my walk. I don't have GPS turned on if that makes any difference.

To remedy this, I've had to uninstall the app on my phone and go through the whole process of reinstalling and setting up my watch every time I end an exercise. Has anyone else had this issue and know how to fix it? It's such a headache to have to go through the uninstall/reinstall process every time I want to log an exercise on my watch.

[EdsonFitbit]

Welcome to the Fitbit Community, @gouldk02.

Thank you for the information provided and for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

I would recommend following these troubleshooting steps to resolve syncing issues.

Whether this doesn't help, please tell me if your watch starts syncing normally again after ending your exercise.

Hope this helps.