Versa 2 Not Turning On Nor Charging

[arfarmer]

I purchased a Fitbit versa 2 in 2020 and within 8-9months it quit working. I was sent a “refurbished” Fitbit as a warranty replacement. It lasted about 8 months and now won’t turn on or charge. I was told that my Fitbit was no longer covered by warranty and was offered a coupon for a new one. I’m not sure where I can write a review for the public to see, but I feel that potential buyers should be warned of this. Definitely going to be switching brands after being a faithful Fitbit user for the past 6+ years. 

Moderator Edit: Clarified subject

[LucioFitbit]

Hi there @arfarmer. Welcome to Community Forums.

I understand how you feel about this situation, I'm sorry to hear about it. I'd recommend you continue with Support Team as there is already a case with them.

Also you can check these articles, Can I extend my Fitbit device's battery life? and Why isn't my Fitbit device's battery charging?.

[arfarmer]

Thank you for responding. I’m not sure what good following up with the support team is going to do. I did email them back asking questions about their response and no one has replied. Seems like a lost cause!