01-04-2020 08:55
01-04-2020 08:55
When I setup my Versa 2 for the first time on my Samsung S7, I miss-typed my email address. I tried to reset my email but appear to have also created a problem with my password. Whenever I try to change the email it asked for my current password. When I type in my password, it says it is incorrect. When I try to change the password it sends a email to the incorrect address due to my original error. How can I correct both errors ... email and password?
01-04-2020 09:06 - edited 01-04-2020 09:22
01-04-2020 09:06 - edited 01-04-2020 09:22
Hi @LBCLBC , are you not able to login with your Google account? If not, the simplest solution is to remove your account from the Fitbit app, restart your phone and, after that, create a new account. Unfortunately you will loose all your historical data by doing this. Regards kuzibri
01-04-2020 09:31
01-04-2020 09:31
01-04-2020 09:34
01-04-2020 09:34
Very glad for you!! Good work, regards kuzibri