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Versa 2 Shocking

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‎01-01-2020 19:39

‎01-01-2020 19:39

I received a Versa 2 for Christmas and decided to set it up today. After set up I placed the Versa 2 on my wrist and began to feel a shocking sensation. It actually felt like an electrical current going from my wrist to my fingers. It hurt. I have had a Blaze for years and never experienced anything like this. Can someone explain what is causing this and how to fix it. I am terrified to try wearing this again. 

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‎01-01-2020 19:53

‎01-01-2020 19:53

Sorry to hear that @JLynne. Please discontinue wearing it for the moment and contact Fitbit Support for help.

Work out...eat... sleep...repeat!
Dave | California

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‎01-01-2020 19:53

‎01-01-2020 19:53

Sorry to hear that @JLynne. Please discontinue wearing it for the moment and contact Fitbit Support for help.

Work out...eat... sleep...repeat!
Dave | California

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