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Versa 2. Sleep not syncing and cannot see Firmware version on dashboard

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‎01-05-2021 08:15

‎01-05-2021 08:15

For the 2nd time in a week, the sleep data is not syncing. I have tried all the different ways of restarting sync but nothing is helping. I looked to see if my watch is up to date with the latest firmware on the dashboard but nothing is there. I can't even click on the firmware tab. Is Fitbit discontinuing supporting this watch? I was going to buy the scales but not if they continue to have issues with this watch. I not in the habit of changing devices every other year which seems to be an occurring thing with Fitbit. I will just go back to my old Garmin that still works.

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‎01-05-2021 08:44

‎01-05-2021 08:44

I finally got this work by uninstalling the fitbit app and reinstalling the app.  Firmware version still not showing on fitbit.com dashboard but showing up on App and is up to date. 

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