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Versa 2 SpO2 Not Reading

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‎03-20-2022 13:40 - edited ‎03-20-2022 13:42

‎03-20-2022 13:40 - edited ‎03-20-2022 13:42

I've had my Versa 2 for just over a month, have slept with it on my wrist every night, synced every morning, moved it up my arm so that it's tight to my wrist and all other troubleshooting ideas I've read... and have never gotten a spo2 reading. Not one. 

 

When looking at the SpO2 clock face,.I see the message "No sleep access!" 

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2 REPLIES 2

‎03-21-2022 05:50

‎03-21-2022 05:50

There's no need to respond to this. I figured out the issue,.as I completely overlooked the Permissions I had to give the clock face.

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‎03-21-2022 06:22

In response to wswezey

‎03-21-2022 06:22

Good Morning,

I’m having the same issues. What permissions are needed and where do I find them? 

Thanks!

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