08-27-2020 01:34
08-27-2020 01:34
Hi there - I've only recently got a Fitbit Versa 2 and on the whole I'm loving it but I'm confused. Yesterday my step count was just over 21,000 and 19 floors. Today my step count is also just over 21,000 but I have a whopping 75 floors! Surely this can't be correct? Anyone got an answer? Thanks so much 😊
Answered! Go to the Best Answer.
			
    
	
		
		
		08-27-2020
	
		
		07:44
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 - last edited on 
    
	
		
		
		06-30-2024
	
		
		01:39
	
	
	
	
	
	
	
	
	
	
	
	
	
	
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			MarreFitbit
		
		
		
		
		
		
		
		
	
			
		
                                          Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more 
                              
			
    
	
		
		
		08-27-2020
	
		
		07:44
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 - last edited on 
    
	
		
		
		06-30-2024
	
		
		01:39
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 by 
				
		
		
			MarreFitbit
		
		
		
		
		
		
		
		
	
			
		
Fitbit counts floors by using an altimeter to sense barometric pressure changes with height. But things other than height can cause pressure changes. For that many floors, I would guess your weather barometric pressure is changing rapidly.
See Why does my Fitbit device count extra floors?
			
    
	
		
		
		08-27-2020
	
		
		07:44
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 - last edited on 
    
	
		
		
		06-30-2024
	
		
		01:39
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 by 
				
		
		
			MarreFitbit
		
		
		
		
		
		
		
		
	
			
		
                                          Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more 
                              
			
    
	
		
		
		08-27-2020
	
		
		07:44
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 - last edited on 
    
	
		
		
		06-30-2024
	
		
		01:39
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 by 
				
		
		
			MarreFitbit
		
		
		
		
		
		
		
		
	
			
		
Fitbit counts floors by using an altimeter to sense barometric pressure changes with height. But things other than height can cause pressure changes. For that many floors, I would guess your weather barometric pressure is changing rapidly.
See Why does my Fitbit device count extra floors?
08-27-2020 19:17
08-27-2020 19:17
Thank you so much JohnnyRow - there was a storm brewing yesterday so maybe that was it! Really appreciate your help. Have a great weekend.
 Best Answer08-27-2020 19:57
08-27-2020 19:57
Yep, if I go out in windy weather my floors count goes through the roof! It's been the same with every fitbit I've had. The stronger the wind the more floors I get, so it's one stat I completely ignore.
08-27-2020 23:33
08-27-2020 23:33
Thank you Griswald! Yes, I think I'll be ignoring it too. If I'd done 75 floors I'd be dead!!! Really appreciate the answer. Take care and have a great weekend!
 Best Answer