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Versa 2 Stopped Working

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‎10-23-2020 07:24

‎10-23-2020 07:24

I woke up this morning and my Versa 2 would not turn on. My app shows the battery at 60%. I've tried charging the Versa 2 and also tried holding the button in for about 10 seconds and nothing works. I have also read and tried everything in the troubleshooting guide. I've read through the forums and this seems to be a major issue. My Versa 2 is only 10 months old and should not be having these issues.

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13 REPLIES 13

‎10-23-2020 07:27

‎10-23-2020 07:27

This is me too. Woke up and the clock face won’t come up. App says it’s at 87% but clock face says 33%. Won’t synch. Last synced 951 last night. Mine is also very new. Help!!!

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‎10-23-2020 07:31

‎10-23-2020 07:31

Mine too... It's about 3mos old and sometime overnight it stopped working. 

 

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‎10-23-2020 08:00

‎10-23-2020 08:00

Mine also.  Bought in May of this year.  Updated this morning but was working before I did the latest update.  Now it won’t even charge

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‎10-23-2020 08:04

In response to Pfarr324

‎10-23-2020 08:04

And now mysteriously us back to normal.

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‎10-23-2020 08:19

‎10-23-2020 08:19

Me too!!! My versa is also 10 months old and the screen is blank! I’m having the same issues. It was fine last night, this morning nothing ☹️

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‎10-23-2020 08:23

In response to Pfarr324

‎10-23-2020 08:23

That was very weird! Mine is now working too

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‎10-23-2020 08:34

‎10-23-2020 08:34

This is affecting me too

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‎10-23-2020 08:40

‎10-23-2020 08:40

Mine is now working..I restarted my fitbit.

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‎10-23-2020 08:40

‎10-23-2020 08:40

Same here - only had it about 3 or 4 months too. Won’t turn on, won’t charge etc. Was ok yesterday but not today

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‎10-23-2020 08:48

In response to Lgreenberg51493

‎10-23-2020 08:48

How do you restart it?  Mine is doing the same thing

 

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‎10-23-2020 09:01

‎10-23-2020 09:01

I have the exact same issue. My Versa is a bit older but well cared for. Maddening.

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‎10-23-2020 09:29

In response to Pfarr324

‎10-23-2020 09:29

Mine too. Started working about an hour ago. I had it laying on my desk and I noticed the green heart rate light flashing.

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‎10-23-2020 10:13

‎10-23-2020 10:13

I woke up to my Versa 2 not working as well and I have only had it for a couple of months. It last synched at 3 something this morning. Only 29% battery life yet the app says its at medium. Very frustrating seeing that my last fitbit completely crapped out. 

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