09-26-2019 02:34 - edited 09-26-2019 07:29
09-26-2019 02:34 - edited 09-26-2019 07:29
Hello,
my Huawei P20 Pro smartphone keeps losing my Versa 2, since the first day I got it (like 3 days ago).
What I tried :
- Make sure my phone is up to date (Settings > System > About phone)
+ Model : CLT-L29
+ Build number : 9.1.0.328(C432E5R1P9)
+ EMUI version : 9.1.0
+ Android version : 9
- Make sure the Fitbit app is up to date (Settings > Apps > Apps > Fitbit)
+ Version 3.6.1
- Make sure the OS on my Versa 2 is up to date (Swipe left > Settings > Settings)
+ Version 35.68.9.12
- Settings > Apps > Apps > Fitbit > Notification > ALL : ON
- Settings > Apps > Apps > Fitbit > Permissions > ALL : ON
- Settings > Apps > Apps > Fitbit > Power usage details > Power consumption alert : OFF
- Settings > Apps > Apps > Fitbit > Power usage details > App launch :
+ Manage automatically : OFF
+ Auto-launch : ON
+ Secondary launch : ON
+ Run in background : ON
- Turning OFF the Bluetooth scanning to help (Settings > Security & privacy > Location access > Advanced settings)
- Rebooted my phone
To temporarly fix this issue, I have to turn OFF and ON my Versa 2, each time it's happening.
But I don't think it's normal that I have to do it every day, several times a day. So can you give me a real solution, please ?
Thanks in advance for your time.
Regards.
** Edit 26//09/19 16:30 ** Following @JEG62 advice, I changed -Secondary launch : OFF- for -Secondary launch : ON-
09-26-2019 04:24
09-26-2019 04:24
Your problem may be having secondary launch off. Try this it worked for me on my p20. https://youtu.be/a91CDZh3LlQ
09-26-2019 07:18
09-26-2019 07:18
Hello @JEG62
thank you for your reply.
I'm going to try it, and give a feedback in a week if everything is back on track.