05-09-2023 11:13
05-09-2023 11:13
Just went on a hiking trip for 4 days, wore my Fitbit the whole time, and it was recording steps and had good battery. Now I've synced it to the app and the history from the previous days shows nothing. The Fitbit is syncing and shows today's steps, but the previous days it says had 0.
I'm using an android phone. With the app I have uninstallerd reinstalled, logged out, logged back in. With the phone I've unpaired, repaired the Fitbit, and restarted. I've restarted the Fitbit as well. It still won't show any data from the previous days.
05-09-2023 11:25
05-09-2023 11:25
Make sure you are in the same account/email you had been using, and didn't create a new account or log into an old email/account you had forgotten about. That is often the case when it seems like old date is missing.