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Versa 2 - UnresponsiveTouch Screen

‎06-10-2025 06:16 - last edited on ‎06-10-2025 08:03 by Fitbit Moderator

‎06-10-2025 06:16 - last edited on ‎06-10-2025 08:03 by Fitbit Moderator

My touch screen on my versa 2 barely works if at all. Is there a quick fix for this issue? 

 

Moderator edit - updated subject for clarity and moved to the proper forum

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3 REPLIES 3

‎06-10-2025 08:01

‎06-10-2025 08:01

Hi @mrogers1988 and warm welcome to the forums. 

I appreciate your message, and I'm sorry to hear that the screen of your Versa 2 is barely working. 

Thank you for the troubleshooting efforts.
I'll be glad to suggest you some advices. 

Could you please confirm: 
If you have already tried to sync your device ? Why won't my Fitbit device sync?
Have you already tried restarting the device ? How do I restart my Fitbit device?
Have you already changed the clock face as explained here: How do I change the clock face on my Fitbit device?

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA
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0 Votes

‎06-10-2025 09:45

In response to MarioSFitbit

‎06-10-2025 09:45

Hi, yes I have done all of those through my app. The screen on the Fitbit has little to no response 

Best Answer

‎06-10-2025 09:51

In response to mrogers1988

‎06-10-2025 09:51

Hi @mrogers1988 and welcome back to the forums. 

Thank you for your message. I'm sorry to hear that the issue still remains. 

Due to the specific symptoms of your device, I suggest you contact support, since they have more tools in order to find your options: Contact Us. 

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA
Best Answer