10-27-2021 06:20
10-27-2021 06:20
I am unable to update my Versa 2 through blue tooth and wireless. It goes though installation but than goes back to the screen where it tells me I am unable to update. (would I want to try the other blue tooth or wireless).
10-27-2021 11:20
10-27-2021 11:20
Hi, you are lucky it doesn't update. If your current version is working ok, there is no need to update it before checking on the forum if there are issues.
Author | ch, passion for improvement.
10-27-2021
11:54
- last edited on
07-13-2024
06:14
by
MarreFitbit
10-27-2021
11:54
- last edited on
07-13-2024
06:14
by
MarreFitbit
Nice to see you here, @SunsetRunner and @Guy_.
@SunsetRunner Thanks for the details shared in your post. There could be different reasons why your Versa 2 is not updating, so I recommend you to try the troubleshooting steps from this help article: Why can't I update my Fitbit device?
Hope this helps.
10-29-2021 06:45
10-29-2021 06:45
I could not get it to update.
10-29-2021 06:46
10-29-2021 06:46
I could not get it to update and it has an older version.
10-29-2021 07:48
10-29-2021 07:48
@SunsetRunner - if the older version is working fine there is no need to update at all without knowing why you are updating and the consequences.
Author | ch, passion for improvement.