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Versa 2 Water lock

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I am trying to work out how to remove the screen lock on my Fitbit versa two while I am swimming.

 

I do not want the screen locked as I need to see what my laps and times are during my swimming as I swim in interval training, not a straight swim.

 

I am aware this feature is meant to be helpful, however, to me, it is a hindrance, the screen does not lock when I'm doing water aerobics and it does not lock when I am doing water polo and I have no issues with the screen,

 

I never had any issues with the screen on my Fitbit versa, so I'm curious to know why the screen locks on versa two went swimming only  

How can this be fixed.

 

Moderator Edit: Clarified subject

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Hi there @Eddie_Edwards, it's good to have you in the Community.

I appreciate you share your experience. I'd recommend you have the latest Fitbit Firmware and OS of your mobile device, then restart your device.

Also check these articles, How do I track swims with my Fitbit device?How do I track my activity with my Fitbit device? and How do I navigate my Fitbit device?.

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Forget @LucioFitbit reply because it's as usual off point.

I feel that actually it's not the water lock there issue but the fact that you might want to see the laps and distance while swimming but Versa 2 doesn't show them but just the time because it simply doesn't have this feature. So you're only seeing the time and you can't change anything because there isn't anything else to scroll.

I apologize in advance for anything incorrect i wrote.

Formerly Giampi71 - Retired from Fitbit for good on November 13th 2023
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