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Versa 2 Won't Connect to Spotify - No Internet Error

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‎01-14-2020 16:16

‎01-14-2020 16:16

I just got a new Versa 2 and it won't connect to Spotify and keep recieving a "No internet connection: Make sure your phone is connected, then sync your device using the Fitbit mobile app." error when I try to launch the app on the watch.

 

I have a Samsung S8, fully updated, connected to WiFi through the app, have bluetooth and GPS on, and have logged into my Spotify premium account. I've restarted both devices and synced multiple times but the issue still persists.

 

I was really looking forward to using this feature so any help would be greatly appreciated!

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‎01-14-2020 17:07

‎01-14-2020 17:07

I went into my fitbit app >  apps > spotify > settings and noticed it didn't have my premium subscription linked. I had to uninstall spotify on my phone and log in, then reinstall it in my fitbit app and login on there as well. S10+.

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2 REPLIES 2

‎01-14-2020 17:07

‎01-14-2020 17:07

I went into my fitbit app >  apps > spotify > settings and noticed it didn't have my premium subscription linked. I had to uninstall spotify on my phone and log in, then reinstall it in my fitbit app and login on there as well. S10+.

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‎01-14-2020 18:35

In response to AshleyMcLoud

‎01-14-2020 18:35

It worked perfect! Even though I logged into my account before I logged out and tried again and it seemed to fix it!

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