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Versa 2 acting odd

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‎03-29-2021 15:15 - last edited on ‎03-30-2021 09:36 by Fitbit Moderator

‎03-29-2021 15:15 - last edited on ‎03-30-2021 09:36 by Fitbit Moderator

Mine has been acting weird since 3/26. It will start vibrating as if I've achieved an award or reached a goal. When I look it's 'changing screens' from the SPO2 face & then the touch feature becomes unavailable.  I've had to do a hard restart on my Versa 2 by holding the button...

 

 

Moderator Edit: Clarified subject

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‎03-30-2021 09:37 - edited ‎09-29-2023 05:40

‎03-30-2021 09:37 - edited ‎09-29-2023 05:40

Hi there, @Ajewelofjune. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

Since you've tried the recommendation we would've provided for this issue, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


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