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Versa 2 band connection

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‎08-18-2022 01:49

‎08-18-2022 01:49

Hello, the groove where the strap connects on the versa 2 has eroded to the edge meaning the strap cannot clip in and just falls straight back out - is there anything I can do? 

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‎08-18-2022 05:54

‎08-18-2022 05:54

Hi @ECOOKE97 All you can do is to contact Fitbit Support   and see if they are able to help. Good luck 

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-18-2022 08:38

In response to NellyG

‎08-18-2022 08:38

Hi, thanks for the reply. I have tried the support link and live chat for the past two days and it says it’s not available right now! Not sure why I can’t access

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