Versa 2 battery and display issues

[Jerseygirl5591]

The brightness is really low and the battery is only lasting a day, it used to be 4-5 days,  is my watch kaput 😟

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hello there @Jerseygirl5591, welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2. We‘re taking into consideration your comments and sentiments with regards to our products .

Regarding your watch's screen brightness, please try checking if you have not set it into Sleep Mode. When the sleep mode setting is on:

• Notifications, goal celebrations, and reminders to move are muted.
• The screen's brightness is set to dim.
• The Always-On Display clock face is turned off.
• The screen stays dark when you turn your wrist.
• The sleep mode icon illuminates in the quick settings.

To turn off Sleep Mode, please swipe right from the clock face on your watch to access the quick settings. For more information, see How do I navigate my Fitbit device?

About the battery life, your Versa 2 battery should last up to 6 days. However, as with other electronic devices, the battery will depend on the features and how often they're used, such as the GPS, Spotify app or the Always-On display. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.