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Versa 2 battery and syncing issues

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‎10-23-2020 07:30 - last edited on ‎10-23-2020 12:14 by Fitbit Moderator

‎10-23-2020 07:30 - last edited on ‎10-23-2020 12:14 by Fitbit Moderator

My versa 2 charge is only lasting two days and won't snyc easily 

 

 

Moderator Edit: Clarified subject

 

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‎10-23-2020 12:58 - edited ‎09-25-2023 05:31

‎10-23-2020 12:58 - edited ‎09-25-2023 05:31

Hi there @Pafitzy, welcome to the Community Forums. I'm sorry to hear about the battery and syncing issues with your Versa 2. I'll be glad to help you.

As you may know, your Versa 2 battery should last up to 6 days. However, as with other electronic devices, the battery will depend on the features and how often they're used, such as the GPS, Spotify app or the Always-On display. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

Regarding the syncing difficulties, please follow the troubleshooting steps provided here: Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎10-23-2020 12:58 - edited ‎09-25-2023 05:31

‎10-23-2020 12:58 - edited ‎09-25-2023 05:31

Hi there @Pafitzy, welcome to the Community Forums. I'm sorry to hear about the battery and syncing issues with your Versa 2. I'll be glad to help you.

As you may know, your Versa 2 battery should last up to 6 days. However, as with other electronic devices, the battery will depend on the features and how often they're used, such as the GPS, Spotify app or the Always-On display. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

Regarding the syncing difficulties, please follow the troubleshooting steps provided here: Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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