Versa 2 battery draing and syncing issues

[sharimundschenk]

Recently my Versa 2 has stopped syncing to my phone and the battery is draining very quickly. I have to turn off my Bluetooth everytime I want to see what I have done. I have restarted my phone and shut down my phone. I have restarted my fitbit. Still no progress. My battery is also draining super fast. I charged it this morning had it at 99%.  10 minutes later it was already down to 95%.  It is daily going down at least 40%.  I used to be able to charge every 4 to 5 days at 50%.  Any suggestions?  Getting really tired of this. 

[SunsetRunner]

This is also happening to my Fitbit versa ever since the new update. Tried reaching out to Fitbit support But they were no help. Very disappointed 

[jpark655]

Mine started draining quickly as well, but but it stopped syncing sleep, heart rate, steps just about all that I was keeping track of.  One night I was watching tv and my wrist started burning!!  Couldn't get my watch off fast enough, but also had a bright red light on the back of the watch that was very hot.  So hot I took it outside which just drained the battery that was fulling charged in 1 minute.  I have had it for 3 years.  Anyone else have this problem.  Going to get a new Versa 2.

[SunsetRunner]

Happened to me too burned my wrist, if it happens again it’s going back to fitbit

[jpark655]

Get on their chat line and they will help you get a new one for no charge.  I have success on their chat line.

[RaeHK]

Thanks. Will try later. I suspect won’t help.  I got my Versa 2 a year ago today as a birthday gift. So it is 12 months and 1 day old. Warranty probably not valid 😞