11-15-2020
17:06
- last edited on
11-16-2020
06:15
by
JuanJoFitbit
11-15-2020
17:06
- last edited on
11-16-2020
06:15
by
JuanJoFitbit
over the weekend my Fitbit is constantly vibrating - no notifications and taking me to the relax app.
I have done an app update on my phone with no help and tried resetting the watch also. watch is approx. 2 years old.
Moderator edit: updated subject for clarity
11-16-2020 06:14
11-16-2020 06:14
Hi @Studs88, welcome to our Fitbit Community! I'd like to follow up and help you with your Versa 2 since it vibrates constantly without notifications and it takes you to the relax app. I totally understand how you feel about this and I appreciate the time spent trying to get this issue resolved before contacting our forums.
I'd like you to try a factory reset. To do so on your device, follow the steps below:
After this, monitor your watch and see if the issues get fixed.
Keep me posted on the outcome.