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Versa 2 battery draining issue

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‎09-08-2021 15:46 - last edited on ‎09-09-2021 04:13 by Fitbit Moderator

‎09-08-2021 15:46 - last edited on ‎09-09-2021 04:13 by Fitbit Moderator

Hello

My Fitbit versa two battery life is only lasting less than a day? Could anyone tell me what could be going on??? Thank you 😊

 

 

Moderator edit: updated subject for clarity

 

 

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‎09-08-2021 23:14 - last edited on ‎08-23-2024 04:40 by Fitbit Moderator

‎09-08-2021 23:14 - last edited on ‎08-23-2024 04:40 by Fitbit Moderator

It could be a firmware issue or may be a known issue with the Fitbit app.

You can try turning off the phone's Bluetooth, Shutdown the watch, wait 10 seconds and place it on the charger to restart it and fully charge it and see if this resolves the rapid discharging.

At least you will know whether its due to the recent firmware update or the Fitbit App.

Author | ch, passion for improvement.

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‎09-09-2021 04:13 - last edited on ‎08-17-2024 05:56 by Fitbit Moderator

In response to Guy_

‎09-09-2021 04:13 - last edited on ‎08-17-2024 05:56 by Fitbit Moderator

@Maddiesmom119 It's great to see you in our Fitbit Community. In regards to the battery issue that your Fitbit Versa 2 has experienced, my friend @Guy_ is correct and the steps he provided have been helpful for this type of issues.

I noticed that you contacted our Support team and they assisted you via chat. Please contact them with the reference number they provided in case the issue persists and the'll be happy to follow up and assist you accordingly.

See you around.

JuanJo | Community Moderator

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