Versa 2 battery draining quickly after update

[nyxr4ven]

Hello,

After the last UPDATE my Versa 2 battery started draining way faster than before (used to last 3-4 days with one charge), now less than a day. Tried all the troubleshooting tips (deactivated notification and stuff - though what's the point of having a smartwatch without those options? might as well get a regular watch and call it a day), did a factory reset - same issue.

Any idea what could be the problem? My guess is a bug in the update since it was working perfectly before.

Thank you in advance!

[EdsonFitbit]

Welcome to the Fitbit Community, @nyxr4ven.

I’m sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for trying to get them resolved before contacting us.

I noticed that you've been in touch with Customer Support. I'm pretty sure they've done their best to provide a high level of support. Thank you for your patience while dealing with this situation.

Have a nice day.

[nyxr4ven]

Hello,

Well, to be honest not really. I mean they tried to help but no conclusion was reached and since my device is out of warranty they offered a discount voucher to get another device. My experience with them has not been great so far - got a Charge 3 that was bricked after 2 months of use  (in what was *also* a bug with those kind of devices) and now this Versa 2 which is barely usable after updating - my question is why would I want any more of these since any update could potentially break it? Actually looking into alternatives because the whole battery drain thing really bothers me (i get  battery decaying in time, that's fine, however I don't get going from 3-4 days to less than a full day in the span of 1 day and 1 update). Which is too bad because I really like the app and the whole Fitbit environment.

Best regards, nyx

[Ssheridan1216]

This is also happening to me 

[EdsonFitbit]

Thank you for your response, @nyxr4ven.

I'm sorry to hear that you feel that way.

Our team is constantly working to improve our products and services. Your feedback is highly appreciated.

Welcome to the Fitbit Community, @Ssheridan1216.

For instructions on how to extend your Fitbit device's battery life, please visit this article.

If you followed our recommendations without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

Have a nice day.

[nyxr4ven]

Thank you for your answer, I am quite familiar with the tips for extending my device’s battery life. 
And while some of them are reasonable, some are well… not useful - like deactivating notifications and stuff -  ok, market a device for its features and then advise the users not to use said features to extend battery life. If I wanted a **ahem** simple pedometer/watch I would have gotten that, thank you very much. 

also i will state this again in case it’s not clear enough by now: IT IS NOT NORMAL FOR BATTERY LIFE TO DROP FROM 3-4DAYS *BEFORE* AN UPDATE TO LESS THAN A DAY *AFTER* THE UPDATE. 
i get battery decay, that’s not it, it’s prolly a software **f u c k u p**

[CJG1313]

Hi, my battery also went from perfectly fine to draining in a day - after the last iOS iphone update. This caused an issue with pairing - syncing works but not pairing so I don’t get text notifications anymore either - but the watch is trying to pair constantly which is what is draining the battery. Are any of those factors relevant for you too? I’ve had two years of good use but now this immediately after the iOS upgrade.