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Versa 2 battery draining too fast.

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‎06-16-2021 13:14

‎06-16-2021 13:14

My versa 2 has suddenly started to not hold its battery. It’s gone from 6 days without charge to 6 hours without charge. This has only started since Monday 14th. I have had a Versa 2 for 2 years but have had to have a replacement one because it was faulty. I'm annoyed because I have just paid for premium and now I can’t use my watch very much. 

I have let it charge to 100%, soft restarted it, hard restart it, off and on again, nothing seems to change it. 

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‎06-17-2021 16:53

‎06-17-2021 16:53

Welcome to the Fitbit Community, @jess011.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for trying to resolve them before contacting us.

 

To extend your Fitbit device's battery life, we recommend following these tips.

 

Whether this doesn't work, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

If you have any question, please let us know.

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