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Versa 2 battery is draining quickly

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‎09-07-2020 06:33 - last edited on ‎09-07-2020 10:50 by Fitbit Moderator

‎09-07-2020 06:33 - last edited on ‎09-07-2020 10:50 by Fitbit Moderator

I got my Versa 2 in March as a birthday present off family. It’s worked fine until the last 4/5 days when it’s stopped holding a charge. A charge was lasting 4/5 days but the watch now dies after a day? Also the icons and swipes don’t always respond. I have carried out all the tips suggested in the Fitbit forum but none are helping? Very disappointed that after six months my Fitbit is causing these problems. Expected better! 

 

 

Moderator Edit: Clarified subject

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‎09-07-2020 08:34

‎09-07-2020 08:34

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options
https://myhelp.fitbit.com/s/support?language=en_US

Stepping in the U.S.A. since September 2013. Android 14

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