Versa 2 battery is draining quickly

[Farmgurl07]

I havent had my fitbit for a year and it drains within two days. I have tried different ways to keep it charged longer and nothing works. 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there @Farmgurl07, welcome to the Community Forums. I'm sorry to hear that your Versa 2's battery life is not lasting as expected. Thanks for the details provided in your post and for trying different ways to keep it charged longer. I'll be glad to continue to help you.

As you may know, your Versa 2 battery should last up to 6 days. However, as with other electronic devices, the battery will depend on the features and how often they're used, such as the GPS, Spotify app or the Always-On display. While this doesn't mean that you shouldn't use them, please take into consideration the conditions that impact your watch's battery.

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

[voodoorat]

I have long had a habit of charging mine when I took a shower and when getting ready for bed that's always been enough to keep it charged indefinitely (so maybe 20-30 min a day total) with all my Fitbits (Charge, Charge 2, Charge 3, Blaze) until now.  It worked fine with the Versa 2 until I think the last update (or coincidentally around the same time as the last update) and now suddenly it's dead in less than 24 hours.  I had switched to the SpO2 monitor face from Fitbit when I got the update but I switched back to a plain face and it didn't make any difference.  Have rebooted the watch, makes no difference.  Have tried the other suggestions from Fitbit and made little if any difference (except for disabling the motion-sensing screen on, I don't want to have to push a button to see the time).

[MarreFitbit]

Hi there @voodoorat, it's nice to see you around the Community Forums. I'm sorry to hear that you're also having issues with your Versa 2's battery life. I understand how you must be feeling at this point. 

I appreciate you have already tried to troubleshoot this situation before reaching us. At this moment, I’ve reached the limits of what I can do for you here on the public community forums, so I've contacted our Support Team on your behalf to look into this issue further and provide you with some options. Please keep an eye on your inbox for further instructions. Note that due to recent events affecting our operations, support options are limited and wait times are longer than usual.