Versa 2 battery is draining quickly

[mssinister04]

I charged my versa 2 last night it was at full charge ..i turned off emails only get calls and texts on it now. I am now at 34% and I only got this at xmas time 2020

Moderator Edit: Clarified subject

[Guy_]

Seems like this is a known issue.

Have you contacted Fitbit Support directly to inform them of the problem. They may be able to help you.

[MarreFitbit]

Hi there @mssinister04, welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2.

As you may know, your Versa 2 battery should last up to 6 days. However, as with other electronic devices, the battery will depend on the features and how often they're used, such as the GPS, Spotify app or the Always-On display. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

Let me know how it goes. 

[mssinister04]

I never changed the clock face it was the same one from the day I got it. I also got rid of emails so that didn't eat up my battery. So the only thing that comes through my watch our text messages and when the phone calls come in but I don't answer my stuff from my watch.

[MarreFitbit]

@mssinister04 I've created a support case on your behalf - you should receive an email from Customer Support at the email you used to register with the Community forums. Note that we may take a bit long to get back to you since due to recent events affecting our operations, support options are limited and wait times are longer than usual.

[mssinister04]

Thank you for your time 

[MarreFitbit]

@mssinister04 It was a pleasure to help you. 🙂