06-25-2021
13:49
- last edited on
06-26-2021
07:25
by
MarreFitbit
06-25-2021
13:49
- last edited on
06-26-2021
07:25
by
MarreFitbit
Battery goes from 100% to 5% in about 7/8 hours. Not had it a year.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
06-26-2021 07:24 - edited 03-11-2024 05:52
06-26-2021 07:24 - edited 03-11-2024 05:52
Hi there, @Kaizermckay. Welcome to the Community Forums. We‘re taking into consideration your comments and sentiments with regards to our products and services. @Guy_ Thanks for trying to help!
If you're having battery issues and you sync with an iOS device, please try updating your Fitbit app to version 3.43 or later. Updating your Fitbit app should fixe the issue with your Versa 2's battery life. To do so, see How do I update the Fitbit app?
In addition, please see Can I extend my Fitbit device's battery life?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
06-26-2021 07:00
06-26-2021 07:24 - edited 03-11-2024 05:52
06-26-2021 07:24 - edited 03-11-2024 05:52
Hi there, @Kaizermckay. Welcome to the Community Forums. We‘re taking into consideration your comments and sentiments with regards to our products and services. @Guy_ Thanks for trying to help!
If you're having battery issues and you sync with an iOS device, please try updating your Fitbit app to version 3.43 or later. Updating your Fitbit app should fixe the issue with your Versa 2's battery life. To do so, see How do I update the Fitbit app?
In addition, please see Can I extend my Fitbit device's battery life?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
06-29-2021 08:32
06-29-2021 08:32
This didn’t solve the problem. Every time I take it off when fully charged I have to go through stages to get the clock showing. Once that’s sorted about an hour after that it go goes back Fitbit screen
06-29-2021 08:36 - edited 09-14-2023 03:48
06-29-2021 08:36 - edited 09-14-2023 03:48
@Kaizermckay I appreciate you had followed the tips and recommendations provided above.
At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...