01-07-2022
04:15
- last edited on
01-07-2022
10:15
by
MarreFitbit
01-07-2022
04:15
- last edited on
01-07-2022
10:15
by
MarreFitbit
Hello,
I have a Versa 2 with the 3.52 (20263651) firmware. How may I delete the newest apps recently placed via the update? My battery used to last for two days, now I can't even get a full day since the update. I wish I hadn't updated. I don't use notifications or fancy clock faces - just heart rate, sleep, steps, and alarms. I feel this update was pushed to force the older model fitbit owners to replace their unit. Please advise how to delete the added apps or revert to the old version.
Thank you.
Moderator Edit: Clarified subject
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi there, @lrozlog. Welcome to the Community Forums.
Please bear in mind that predetermine apps cannot be removed from your Fitbit device.
If you have followed the tips and recommendations provided here Can I extend my Fitbit device's battery life? but to no avail, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@ALGolfingirl I appreciate you had followed the tips and recommendations provided above.
At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.
We hope your issue is solved soon.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...