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Versa 2 battery is draining quickly

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‎01-24-2022 12:14 - last edited on ‎01-24-2022 13:31 by Fitbit Moderator

‎01-24-2022 12:14 - last edited on ‎01-24-2022 13:31 by Fitbit Moderator

I have had my Versa 2 for a couple of years now and I noticed it isn't keeping its charge as long as it use to. There is no replacing the battery? I will have to buy a new Fitbit?? 

 

Moderator Edit: Clarified subject

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‎01-24-2022 13:33 - edited ‎08-10-2023 03:49

‎01-24-2022 13:33 - edited ‎08-10-2023 03:49

Hi there, @lprelow. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

Please note that the Versa 2's battery is not replaceable. 

Regarding the issue, keep in mind that as with other electronic devices, the battery will depend on the features and how often they're used, such as the GPS, Spotify app or the Always-On display. While this doesn't mean that you shouldn't use them, please take into consideration the conditions that impact your watch's battery.

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎01-24-2022 13:33 - edited ‎08-10-2023 03:49

‎01-24-2022 13:33 - edited ‎08-10-2023 03:49

Hi there, @lprelow. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

Please note that the Versa 2's battery is not replaceable. 

Regarding the issue, keep in mind that as with other electronic devices, the battery will depend on the features and how often they're used, such as the GPS, Spotify app or the Always-On display. While this doesn't mean that you shouldn't use them, please take into consideration the conditions that impact your watch's battery.

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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