Versa 2 battery is draining quickly

[Excallibur]

Hi guys,  my one year and a month old versa 2 can't hold charge more than 2 days and that too when I don't wear it for more than 12 hours a day.  The customer support has been less than helpful. 

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @Excallibur.

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for the information provided.

Our team is constantly working to improve our products and services. Your feedback is highly appreciated.

Have a nice day.

[4dugnlee]

I did an update (which was an old update that I never installed) and ever since then I constantly have to charge my versa.  It also stopped reading my BP accurately and it's very difficult to get my sleep info to come up.  Hopefully Fitbit will come up with a fix for all the common problems I've seen on here...if not I have a feeling alot of Fitbit users will be jumping ship...myself being one.

[DanielaH]

Oh mine … I am having the same problem for my new fit bit versa 2 to replace a 1 year old charge 4 that broke the holder for the band no way to be fixed so …I though to upgrade for a versa 2. I bought it in this last January and from 5 days holding after a charging now does not holds 2 days. What is going on ? The trackers are not cheap! With my family I have spent a lot money in 8 different trackers just in 5 years to not get the service needed. I am thinking in quit with fit bit  products.

[Sbleong]

All of a sudden my versa drains super fast - no setting changes. Got it last January too…I shutdown and logged out of app -using Fitbit face too-  I guess will try reset next 

[Brooks0423]

I’m also considering ditching Fitbit watches. I’ve purchased 2 Versas and a Versa 2 over the past 2 years. All of them had problems and now the Versa 2 will only stay charged for a few hours seems once you past the year mark the watches start to glitch.

[EdsonFitbit]

Hello everybody, thank you for visiting the Fitbit Community.

@4dugnlee @DanielaH @Sbleong @Brooks0423 For instructions on how to extend your Fitbit device's battery life, please visit this article.

@4dugnlee There are some factors that can affect your heart-rate reading on your Fitbit device. Please follow these tips to resolve heart-rate tracking issues.

To resolve difficulties with sleep stages, please visit this article, open the menu "Why don't I see sleep stages today?" and follow the instructions.

Hope this helps.