help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 battery is draining quickly

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-15-2022 05:50 - last edited on ‎08-15-2022 08:59 by Fitbit Moderator

‎08-15-2022 05:50 - last edited on ‎08-15-2022 08:59 by Fitbit Moderator

I am so disappointed with my new Versa 3.  I charged this yesterday and it has run out already and needs charging again.

 

The charge does not hold for more than a day.  Surely this cannot be right?

 

Dawn

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎08-15-2022 06:32

‎08-15-2022 06:32

Hi, @Dawnee51! You're correct, that is not the battery life you should have. Honestly, the easiest thing to do might be to exchange the Versa for a new one since it's brand new.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

Best Answer

‎08-15-2022 09:01 - edited ‎11-20-2023 14:34

In response to MakMak

‎08-15-2022 09:01 - edited ‎11-20-2023 14:34

Hi there, @Dawnee51. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. I understand where your concern is coming from. @MakMak Thanks for trying to help!

As you may know, your Versa 2 battery should last up to 6 days. However, as with other electronic devices, the battery will depend on the features and how often they're used, such as the GPS, Spotify app or the Always-On display. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

I've moved your post to the Other Versa Smartwatches board for organization purposes.

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎08-16-2022 06:52

In response to MarreFitbit

‎08-16-2022 06:52

Thank you, this has been helpful as I had downloaded a clock face but I have put it back to a fitbit one and it seems to be a bit better now.  I will monitor over the coming days and see how long it lasts.

 

Dawn

Best Answer
0 Votes