10-26-2023
04:30
- last edited on
10-26-2023
08:56
by
MarreFitbit
10-26-2023
04:30
- last edited on
10-26-2023
08:56
by
MarreFitbit
I don’t know if there was an update or what, but all the sudden, my versa 2, which used to go a week on one charge, is only making it a day. At that rate I might as well splurge for a new Apple Watch since that’s the rate I charge that device. I have been a Fitbit user since the og Fitbit, but this is awful and ridiculous. I also noticed the screen is burning my watch faces on to the pixels.
Moderator Edit: Clarified subject
10-26-2023 09:00
10-26-2023 09:00
Hi there, @KCBret. Welcome to the Fitbit Community Forums. I'm sorry to hear about the issue with your Versa 2. I understand how you must be feeling.
As you may know, your Versa 2 battery should last up to 6 days. However, as with other electronic devices, the battery will depend on the features and how often they're used, such as the GPS, Spotify app or the Always-On display. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.
That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.
Changing the clock face should also work with the pixeled screen. If that doesn't work, please try restarting your Versa 2 by following these steps.
Hope that helps.
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10-26-2023 13:26
10-26-2023 13:26
I am having the same issue ever since the app was updated. I used to go days without having to charge now it barely lasts the entire day and is slow to respond when I hit any buttons or the screen.
10-26-2023 21:58
10-26-2023 21:58
I also have a verse 2 and this just started happening this week. It seems like the app is trying to sync very often.
I find it hilarious that Fitbit is saying it has to do with your usage and apps. Clearly, if it is happening to multiple people at once, something needs to be fixed on their end.