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Versa 2 battery problems

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‎07-14-2022 12:46 - last edited on ‎07-28-2022 07:55 by Fitbit Moderator

‎07-14-2022 12:46 - last edited on ‎07-28-2022 07:55 by Fitbit Moderator

Hello - I'm having issues with my Versa 2 not holding a charge and google directed me to this conversation thread. 

I tried clicking on the links you provided for customer support and I get a message about that I don't have permission to access that site.

 

 

Moderator edit: updated subject for clarity. 

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‎07-28-2022 08:25

‎07-28-2022 08:25

Welcome to the Fitbit Community, @CherishsPlace. I moved your post to Other Versa Smartwatches board in order to keep our community organized and I'm sorry to hear that you haven't been able to contact our Support Team.

 

Before providing you with our team's contact please confirm that you have followed the advise of help article: Can I extend my Fitbit device's battery life?

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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