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Versa 2 screen is acting odd

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‎07-24-2022 08:31 - last edited on ‎07-25-2022 05:22 by Fitbit Moderator

‎07-24-2022 08:31 - last edited on ‎07-25-2022 05:22 by Fitbit Moderator

My Versa 2 screen flashes green during notifications or showing time -fixes?

 

Moderator Edit: Clarified subject

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‎07-25-2022 00:58

‎07-25-2022 00:58

Hi @Fredbrk56 - try syncing and then do a full Shutdown from the watch Settings, About menu.

Wait at least 10 seconds before placing on the charger to restart and charge it.

Author | ch, passion for improvement.

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‎07-25-2022 05:24 - edited ‎11-16-2023 11:18

In response to Guy_

‎07-25-2022 05:24 - edited ‎11-16-2023 11:18

Hi there, @Fredbrk56. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. @Guy_ Thanks for your help! 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

See you around.

Maria | Community Moderator, Fitbit


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‎07-28-2022 08:09

In response to Guy_

‎07-28-2022 08:09

Thank you! I have tried that and it didn’t work. I called support and they gave the same response. I didn’t wear the watch for a couple of days, tried that again and now it works! Thank you and fingers crossed!

Tony

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