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Versa 2 battery won't charge

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‎08-24-2020 06:14 - last edited on ‎08-28-2020 16:37 by Fitbit Moderator

‎08-24-2020 06:14 - last edited on ‎08-28-2020 16:37 by Fitbit Moderator

I have searched and tried all the trouble shooting techniques for my Versa 2 but unfortunately it will not charge. How do I go about fixing it or getting in contact with customer service to assist me? 

 

Moderator Edit: Clarified subject

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‎08-28-2020 16:36

‎08-28-2020 16:36

Hi @Tapepe, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for trying some troubleshooting steps before posting over here. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

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