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Versa 2 black screen

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My versa 2 is giving me a blank white page. I tried powering off no changes.

 

 

Moderator edit: subject for clarity 

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Welcome to the Fitbit Community, @SunsetRunner.

 

Thanks for the details shared in your post. I appreciate your troubleshooting efforts. I was able to see that you have already contacted our Support team, please continue working with them. I know they will be glad to help you out and provide you a solution.

 

Have a nice day!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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