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Versa 2 blank display

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‎11-08-2020 15:40 - last edited on ‎11-09-2020 11:44 by Fitbit Moderator

‎11-08-2020 15:40 - last edited on ‎11-09-2020 11:44 by Fitbit Moderator

For the third time today the screen on my Versa 2 has gone blank.  Have changed clock face a couple times and have also turned off and on numerous times.  Keeps going blank.  App works fine.

 

Moderator Edit: Clarified subject

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‎11-09-2020 06:13

‎11-09-2020 06:13

Hi @Twister89, it's great to see you in our Fitbit Community. I'm sorry to hear that the screen of your Versa 2 has gone blank and it won't turn on. I totally understand how you feel about this and I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via email. Please reply to their recent email and they'll be happy to follow up and assist you accordingly.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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