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Versa 2 blank screen issue

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‎08-30-2021 20:32 - last edited on ‎08-31-2021 05:14 by Fitbit Moderator

‎08-30-2021 20:32 - last edited on ‎08-31-2021 05:14 by Fitbit Moderator

My Versa 2 screen is blank. Had 65% battery. Tried to reset it, charge it, nothing! Now it has a battery symbol with red exclamation mark. 
Help!

 

 

Moderator edit: updated subject for clarity

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‎08-31-2021 05:13

‎08-31-2021 05:13

@AshleyBruley Welcome to our Fitbit Community. Regarding the screen issue that your Versa 2 has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

 

Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

 

See you around.

JuanJo | Community Moderator

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