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Versa 2- blank screen, no lights

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‎06-05-2021 23:55

‎06-05-2021 23:55

Hi

my versa 2 screen went completely black yesterday, sensor lights off too. Wont reset. It had battery, but I put it on charge again just in case. 
Can’t get hold of customer support- chat says ‘unavailable’ and support on Twitter tells me to use chat. 
is anyone able to advise of any known fixes? Or a way I can email fitbit if the chats unavailable? 
many thanks

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‎06-06-2021 06:12

‎06-06-2021 06:12

Hi

I too have encountered the same problem. How do I post in the forum?

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