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Versa 2 blank screen

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‎03-10-2023 12:01 - last edited on ‎03-11-2023 05:05 by Fitbit Moderator

‎03-10-2023 12:01 - last edited on ‎03-11-2023 05:05 by Fitbit Moderator

When I activated my watch to see time it was blank and slowly started to sparkle and it just blank.

 

 

Moderator Edit: Clarified subject

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‎03-11-2023 05:08 - edited ‎07-29-2023 03:33

In response to Corgimom500

‎03-11-2023 05:08 - edited ‎07-29-2023 03:33

Hi there, @Jojo1960. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

As @Corgimom500 has suggested, restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

@Corgimom500 I'm glad to hear you're back on track! 🙂 I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎03-10-2023 13:27

‎03-10-2023 13:27

I finally got mine to restart by holding the button in for about fifteen  secs till the logo comes on. Mine only has the one button the left. I know some also have buttons on right. I went on YouTube ....so if you have buttons on the right I think you need to hold one of those at the same time. I think it's the bottom one you hold at the same time. Good luck...I hope you get yours going again

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‎03-11-2023 05:08 - edited ‎07-29-2023 03:33

In response to Corgimom500

‎03-11-2023 05:08 - edited ‎07-29-2023 03:33

Hi there, @Jojo1960. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

As @Corgimom500 has suggested, restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

@Corgimom500 I'm glad to hear you're back on track! 🙂 I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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