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Versa 2 blank screen

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‎12-09-2023 15:25 - last edited on ‎12-10-2023 05:14 by Fitbit Moderator

‎12-09-2023 15:25 - last edited on ‎12-10-2023 05:14 by Fitbit Moderator

The watch part does not show anything. No clock face, but is still monitoring my steps and the rest. I don’t know what to do

Moderator Edit: Clarified subject

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‎12-09-2023 23:31

‎12-09-2023 23:31

Hi @Pamkane - as a first step try holding the button for 10 seconds till it vibrates and the logo appears and wait for it to start.

If placing it on charge doesn't bring up the battery level then the display is probably faulty

If it is under warranty it can be replaced.

Author | ch, passion for improvement.

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‎12-10-2023 05:16

In response to Guy_

‎12-10-2023 05:16

Hi there, @Pamkane. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the blank screen on your Versa 2. We'll do our best to help you with this. 

As @Guy_ has suggested, please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


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