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Versa 2 blank screen

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‎03-09-2024 08:42 - last edited on ‎03-13-2024 15:40 by Fitbit Moderator

‎03-09-2024 08:42 - last edited on ‎03-13-2024 15:40 by Fitbit Moderator

My Versa 2 screen suddenly sent blank yesterday even though the device is working fine. This has happened to me in the past when Fitbit wanted me to buy a new device. Judging by how many complaints there are, it’s happening to a lot of us. Looks like it’s time to get an Apple Watch. Too bad because I preferred my Fitbit and have for years.

Moderator Edit: Clarified subject and updated label

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‎03-11-2024 04:43

‎03-11-2024 04:43

Hi there, @Kglo. Thanks for stopping by in the Fitbit Community Forums. I'm sorry to hear that the screen of your Versa 2 has gone blank. I understand where our concern is coming from. We're here to help! 

I've seen you contacted our Support Team just right after posting here and they've already assisted you. If you have any questions regarding the outcome of your case, please don't hesitate to reach out to our team again. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly.

Thanks in advance! 

Maria | Community Moderator, Fitbit


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