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Versa 2 broken screen

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‎09-15-2020 14:07 - last edited on ‎09-18-2020 08:14 by Moderator Alum

‎09-15-2020 14:07 - last edited on ‎09-18-2020 08:14 by Moderator Alum

My mom got her Versa 2 some months ago and managed do drop it from the bench on the floor and crack the screen.. is there some repair shops that exist? She really loves the watch and want it fixed.. she had a case over the screen, but it fell off all the time, and the only time she didn’t use the case it broke 😞 

 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎09-15-2020 16:01

‎09-15-2020 16:01

Hi @SunsetRunner  unfortunately there is no repair for the Versa 2 screen. You might find someone who fixes them, but it might never be water resistant again.

Stepping in the U.S.A. since September 2013. Android 14

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‎09-18-2020 08:16 - last edited on ‎11-06-2025 09:11 by Fitbit Moderator

In response to Odyssey13

‎09-18-2020 08:16 - last edited on ‎11-06-2025 09:11 by Fitbit Moderator

Welcome to the Community, @SunsetRunner and @Odyssey13, thanks for the input.

I just wanted to let you know that I have moved your post from the Versa 3 board to the Other Versa Smartwatches board, since I think that here you will be able to see more related topics about this watch.

Now about your broken screen, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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