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Versa 2 button doesn't turn on the screen

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‎10-01-2021 11:05 - last edited on ‎10-11-2021 05:19 by Fitbit Moderator

‎10-01-2021 11:05 - last edited on ‎10-11-2021 05:19 by Fitbit Moderator

My side button won't turn on my screen.

 

 

Moderator edit: updated subject for clarity

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‎10-02-2021 09:03

‎10-02-2021 09:03

Have you tried checking to see if it is blocked with dirt or dislodged?

 

Silly idea, but also make sure the watch battery is not flat, then it can't operate the watch.

Author | ch, passion for improvement.

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‎10-11-2021 05:19

In response to Guy_

‎10-11-2021 05:19

@Bolton08 Welcome to our Fitbit Community. By the way, we apologize for the delayed response.

 

Regarding the button issue that your Versa 2 has experienced, I noticed that you contacted our Support team and they assisted you via chat and email.

 

In case more assistance is needed in regards to this issue, please reply to the last email they sent you and they'll be happy to follow up.

 

Thank you for your help my friend, @Guy_.

 

See you guys around.

JuanJo | Community Moderator

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