help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 button not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-26-2021 03:46 - last edited on ‎12-04-2024 09:09 by Fitbit Moderator

‎04-26-2021 03:46 - last edited on ‎12-04-2024 09:09 by Fitbit Moderator

I reset my Versa 2 and it is stuck on the shortcut screen. I hold the button down and I is not working. I cleaned around the button. And still nothing. It worked fine yesterday. 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎04-26-2021 17:20

‎04-26-2021 17:20

Welcome to the Fitbit Community, @Carrieschles6.

 

Thank you for the information provided and for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

 

If you have tried to restart your watch without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

See you around.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes